Frequently Asked Questions

• What is your TAT?

All of our products are handmade to order! Due to Covid-19 our current turn around time is 4 weeks (this does not include weekends or holidays) for an item to be shipped.

• Where is pick up?

We are now located at 830 Development Drive, Kingston, Ontario. Hours of operation are currently Mon-Fri from 9am-5pm excluding holidays but this is subject to change.

• How much is shipping?

All non-local* domestic orders of $100 or more receive FREE shipping. Otherwise all other orders are calculated through Canada Post and depend on your location and the size of your order. For international shipping please contact your rep. *Local order must chose pick up or a paid shipping option.

• If I pay for quicker shipping will be order be ready faster?

No. That will only apply to the shipping time determined by Canada Post and not the production time.

• Are your products safe for kids?

Yes! All of our products are Health Canada approved and safe for their intended use! We do not recommend the use of essential oils with babies under 3 months.

• Isn't Hemp the same as Marijuana?

No! Though they are both a part of the Cannabis family they actually come from completely different plants and have totally different uses and effects.

For anymore Questions, Comments or Concerns please send an email to H2HTicket@gmail.com and we will get back to you as soon as possible!

• What are the benefits of Hemp Oil?

• What kind of scents to you offer?