FREE Domestic Shipping when you spend $100+. Please check our FAQ's for shipping & turnaround time information.

Frequently Asked Questions

  • What is your TAT?

All of our products are handmade to order! Due to Covid-19 our current turn around time is 4 weeks (this does not include weekends or holidays) for an item to be shipped.

  • Where is pick up?
We are now located at 830 Development Drive, Kingston, Ontario. Hours of operation are currently Mon-Fri from 9am-5pm excludingย holidays but this is subject to change.
  • How much is shipping?

All non-local* domestic orders of $100 or more receive FREE shipping. Otherwise all other orders are calculated through Canada Post and depend on your location and the size of your order. For international shipping please contact your rep. *Local order must chose pick up or a paid shipping option.

  • If I pay for quicker shipping will be order be ready faster?
No. That will only apply to the shipping time determined by Canada Post and not the production time.
  • Are your products safe for kids?

Yes! All of our products are Health Canada approved and safe for their intended use! We do not recommend the use of essential oils with babies under 3 months.

  • Isn't Hemp the same as Marijuana?

No! Though they are both a part of the Cannabis family they actually come from completely different plants and have totally different uses and effects.

For anymore Questions, Comments or Concerns please send an email to H2HTicket@gmail.com and we will get back to you as soon as possible!

  • What are the benefits of Hemp Oil?

  • What kind of scents to you offer?

๐ŸŽ‰PARTY FAQ' S๐ŸŽ‰
โ“How long can a party remain open?
๐Ÿ…ฐ2 weeks from the first order placed.
โ“How do I redeem the rewards?
๐Ÿ…ฐSend an email to h2hticket@gmail.com including PARTY ORDER(S), PARTY SUBTOTAL and HOST EMAIL.
โ“Do gift card purchases count towards party total?
๐Ÿ…ฐNO. You may pay for a party with gift cards though.
โ“Can the host receive free shipping for her rewards?
๐Ÿ…ฐYES. The rewards order must be placed within 24 hours of the party order and the 2 orders will be shipped together. Simply choose pick up when placing the rewards order and send an email to h2hticket@gmail.com with both order numbers immediately after it is placed.
โ“Can I host multiple parties at one time?
๐Ÿ…ฐYES. You can host as many parties as you would like just be sure to keep the orders separate.
โ“Can reps be the one to redeem the party rewards?
๐Ÿ…ฐOf course! As long as the order reaches a minimum of $150 before taxes and discount.
    Handmade
    Natural Ingredients
    Cruelty Free
    100% Canadian